Shipping policy
Thank you for shopping with Moxie Militaria! We take pride in providing high-quality military antiques to collectors worldwide. To ensure a smooth and secure delivery of your purchases, please review our shipping policy below:
Shipping Rates and Options
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Domestic Shipping (U.S.):
- Standard Shipping: Orders are processed within 2-3 business days and typically arrive within 5-7 business days, depending on your location. Standard shipping is available at a flat rate.
- Expedited Shipping: Available upon request, with delivery times of 2-3 business days. Additional fees apply.
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International Shipping:
- We ship worldwide, with delivery times varying by destination country and customs procedures. International shipping fees are calculated at checkout based on the destination and package weight.
- Please note that all duties, taxes, and customs fees are the responsibility of the recipient. Be sure to review your country's import regulations before placing an order.
Processing Times
- Orders are typically processed within 2-3 business days, but certain items may require extra handling due to size, weight, or shipping restrictions. We will notify you if processing times are extended.
Shipping Restrictions
- Due to varying national and international regulations, some items, such as deactivated firearms or certain military equipment, may have restrictions on shipping or require specific permits. Please check your country’s import rules regarding military collectibles before placing an order.
- We comply fully with U.S. laws and regulations, and we reserve the right to cancel any order that cannot legally be shipped to its destination.
Shipping Insurance and Lost/Damaged Items
- All orders are insured to protect against damage or loss during transit. If your item arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging, so we can process a claim.
- If an item is lost in transit, please notify us immediately, and we will work with the carrier to locate your package or provide a replacement if possible.
Order Tracking
- Once your order ships, you will receive an email confirmation with tracking details, allowing you to monitor your package as it makes its way to you.
Returns and Refunds
- For information on returns and refunds, please review our Return Policy.
Questions? If you have questions about your order or shipping options, please contact us at moxiemilitaria@gmail.com.